Frequently Asked Questions

Find answers to common questions about our services, process, and pricing.

We offer a comprehensive range of digital services including web design and development, mobile app development, branding and identity design, and digital marketing solutions including SEO, PPC, and social media marketing.

The timeline for website projects varies depending on complexity and scope. A simple website might take 4-6 weeks, while more complex projects with custom functionality could take 8-12 weeks or more. During our initial consultation, we'll provide a more accurate timeline based on your specific requirements.

Our design process follows these key steps: 1) Discovery and research to understand your business and audience, 2) Strategy development and wireframing, 3) Design concepts and revisions, 4) Development and testing, 5) Launch and post-launch support. We maintain clear communication throughout the process with regular updates and feedback sessions.

Yes, we offer ongoing website maintenance and support services to ensure your site remains secure, up-to-date, and performing optimally. Our maintenance packages include regular updates, security monitoring, performance optimization, content updates, and technical support.

Project costs vary widely depending on requirements, complexity, and scope. We offer transparent pricing and will provide a detailed quote after understanding your specific needs. Our projects typically start from $5,000 for basic websites and increase based on functionality and features required.

Yes, we work with clients globally and have established effective remote collaboration processes. We use various digital tools for communication, project management, and file sharing to ensure smooth collaboration regardless of location.

We develop mobile applications for both iOS (iPhone/iPad) and Android platforms. We can create native apps specific to each platform or cross-platform solutions using frameworks like React Native or Flutter, depending on your requirements and budget.

We include a specific number of revision rounds in our project proposals. We value collaborative feedback and use tools that make it easy to provide comments and suggestions. Our iterative approach ensures we incorporate your feedback effectively throughout the project.

Our standard payment structure is 50% upfront to commence work, with the remaining 50% due upon project completion. For larger projects, we may establish milestone-based payments. We accept various payment methods including credit cards, bank transfers, and PayPal.

Yes, we incorporate SEO best practices into all websites we develop. We also offer comprehensive SEO services including keyword research, on-page optimization, technical SEO, content strategy, and ongoing optimization. These can be included in your website project or added as a separate service.

Yes, we offer content creation services including copywriting, photography coordination, video production, and graphic design. Our content team works closely with you to develop messaging that aligns with your brand voice and effectively communicates your value proposition.

After launch, we provide a handover that includes training on how to use your content management system, documentation, and initial post-launch support. We also offer ongoing maintenance packages and digital marketing services to help grow your online presence.

Still Have Questions?

We're here to help. Contact our support team through any of these channels.

Email Support

Send us an email and we'll respond within 24 hours.

support@pixelandcode.com

Live Chat

Chat with our support team during business hours.

Phone Support

Call us Monday-Friday, 9am-6pm EST.

+1 (123) 456-7890